- Our restocking fee is 15% of returned merchandise.
- A return authorization number is required on all return shipments.
- We do no accept unauthorized returns.
- Photographs are required for all return requests.
- Items must be in original packaging and in re-sellable condition.
- Product variance is to be expected. Our products are made from natural resources; colors, patterns, and sizes may vary.
- Requests for replacements of damaged goods must occur in writing within 48 hours of receipt to firstname.lastname@example.org.
- Photographs are required for all damage claims.
- Once confirmed, you will receive an RA number and call tag.
- Please include the RA number with the return shipment.