Exchanges and Returns:

1. All exchanges are subject to a 15% restocking fee. RabLabs does not accept returns.

2. Please do not send your purchased item(s) back without first contacting RabLabs.

3. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Damages:

If you receive an item and it is found to be damaged upon receipt, please contact RabLabs via email at sales@rablabs.com. All reports of damages must be reported within 48 hours of receipt and must be submitted with photos outlining the damage. Once the damage has been reviewed and confirmed, a refund or replacement will be issued per your preference.